New install, blank screen

Ответить
Аватара пользователя
71corvette
Сообщения: 3
Зарегистрирован: 24 фев 2014, 04:40

New install, blank screen

Сообщение 71corvette » 24 фев 2014, 04:44

Hi,

I've just downloaded this extension and am trying to get it set up on my site.

I'm currently running a test site from a localhost on my PC and am linking to a phpBB3 forum I have that is currently running on the web. I published this module and assigned it a position on my webpage. However, when I refresh my webpage only a blank screen appears.

I have double and triple checked my database settings and it looks like everything is correct. Any ideas what I might be missing? Any help would be appreciated.

Thanks!

Аватара пользователя
Andrey
Администратор
Администратор
Сообщения: 2345
Зарегистрирован: 02 фев 2012, 11:42
Откуда: Воронеж
Контактная информация:

Сообщение Andrey » 24 фев 2014, 19:43

What type of database connection you are using: mysql or mysqli?

Аватара пользователя
71corvette
Сообщения: 3
Зарегистрирован: 24 фев 2014, 04:40

Сообщение 71corvette » 25 фев 2014, 01:37

I'm using mysqli for my Joomla site/localhost.

When the extension didn't work I checked the config.php file for my forum to verify all my settings were correct. I noticed the config file specified a mysql database so I revised the config.php file to use a mysqli database. I saved and uploaded the file to my server and the forum still appears to run fine.

When I rechecked the extension after this change I was still getting a blank screen.

Аватара пользователя
Andrey
Администратор
Администратор
Сообщения: 2345
Зарегистрирован: 02 фев 2012, 11:42
Откуда: Воронеж
Контактная информация:

Сообщение Andrey » 25 фев 2014, 07:53

Please, try the following methods:
1. Try to set database connection type to mysql in module settings
2. Check, that selected database type "Other DB"
3. Try to select other template in module settings

If this does not work, send a screenshot of the module settings. Do not forget to delete your login and password.

Аватара пользователя
71corvette
Сообщения: 3
Зарегистрирован: 24 фев 2014, 04:40

Сообщение 71corvette » 27 фев 2014, 06:05

Ok, I'll give this a shot in the next few days and will let you know what I find.

Thanks,
Tim

Ответить